Shipping policy

Shipping Methods and Delivery Timeframes

Flake Bakes offers shipping within the United Kingdom. We currently offer standard shipping through reputable carriers such as Royal Mail, DHL, and UPS. Delivery timeframes may vary depending on the destination and shipping method chosen during checkout. 

Shipping Rates

Shipping rates are calculated based on the weight of the items in your order and the destination address. The shipping cost will be displayed during the checkout process before you complete your order. 

Order Processing Time

Orders are typically processed and dispatched within 1-3 business days after payment has been confirmed. Please note that orders are not processed or shipped on weekends or public holidays.

Delivery Timeframes

Once your order has been dispatched, delivery timeframes will vary depending on the shipping method selected during checkout and the destination address. Standard delivery within the United Kingdom typically takes 2-5 business days. Please note that delivery times may be longer during peak holiday seasons or due to unforeseen circumstances such as extreme weather conditions or postal delays.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the status of your delivery online through the carrier’s website.

Shipping Restrictions

Flake Bakes currently only ships within the United Kingdom. We do not offer international shipping at this time. 

Delivery Address

Please ensure that the delivery address provided during checkout is accurate and complete. Flake Bakes is not responsible for orders that are lost or delayed due to incorrect or incomplete address information provided by the customer.

Shipping Delays

While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to factors beyond our control, such as inclement weather, postal strikes, or disruptions to transportation networks. Flake Bakes is not responsible for any delays in delivery caused by such factors.

Missing or Damaged Shipments

In the rare event that your order is missing or damaged upon arrival, please contact us immediately at info@flakebake.co.uk. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund for your order as quickly as possible.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us via email at info@flakebake.co.uk.

By placing an order with Flake Bakes, you hereby agree to abide by the terms and conditions outlined in our shipping policy.

This shipping policy template has been created to provide general information and guidelines. Flake Bakes reserves the right to update or modify this policy at any time without prior notice.